TELECOMMUNICATIONS HARDWARE

Mercury Telephones offers a variety of Telecommunications Hardware options for all customers. From home to large business, we have the solution for all your telecommunications needs.

As an authorised NEC dealer, we offer the highest standard of telephone products available on the Australian market.

Mercury Telephones supplies a range of NEC systems to a broad market segment:

NEC IPS PABX
The NEAX® 2000 IPS is a full-featured IP-based communications system. It provides pure voice-over-IP (VoIP) peer-to-peer connections across corporate local and wide area networks (LAN/WAN) and also supports time division switching (TDM).

Internet Protocol Telephony is becoming one of the most significant technologies that businesses have to consider in planning their communications infrastructure, both for the immediate and long-term future. The NEAX 2000 IPS brings the full range of PBX features you expect. It works smoothly with current NEAX platforms and existing carrier services, and integrates Voice over IP (VoIP).

The NEC Xen Key Telephone System
The NEC Xen Key Telephone System is a top of the range key system housing many state of the art telephony functions. The Xen Key System family offers an extensive array of features and functionality from small two line configurations through to large office environments. With its great flexibility and extensive array of features, the Xen system can deliver solutions that save you money and relieve scarce resources from mundane functions through automation of manual processes.

Voicemail
Missed and uncollected calls become a thing of the past. When customers call, voicemail gives them the confidence of knowing they can leave a personal voice message directly for the person with whom they wish to speak. Even within your office, it can speed up communication, enabling you to broadcast the same message, for instance, to groups of employees at once.

ISDN
All about enhancing business communications, this fully digital service is the way of the future; delivering improved call clarity and access to many new communications functions that can help improve the way you do business.

Call centre: Automatic Call Distribution
It’s ideal for telemarketing operations, also for specialist areas like customer service, enquiries and sales. ACD provides efficient distribution of incoming calls to a group of agents. The overall objective of ACD is to minimise waiting time for callers and distribute call as quickly as possible to the next available agent.

Digital cordless with no mobile call charges: Personal Handy Phone System
It’s like having your own internal mobile telephone network. Using a series of internally placed micro cellular repeater stations, you can move freely around your workplace. For factories or multi-level offices, a Personal Handy Phone System can be a real money saver – allowing staff to make and take calls while they’re on the move – with no mobile call charges.

Computer Telephony Integration
Now your PC and your phone are one, fully integrated system, with all functions controlled directly from your PC screen. For many businesses, particularly those with customer databases, Computer Telephony Integration offers huge benefits in both efficiency and productivity. With this system, anyone operating a PC can take and make calls at any time while working on their PC.

For more information, or an obligation free consultation as to how we can improve your existing phone and data network, please do not hesitate to contact us at Mercury Telephones, proudly your local NEC dealer.

Your Authorised NEC Dealer - Empowered by Innovation
Mercury Telephones Pty Ltd is your local NEC approved dealer. NEC is one of Australia’s leading providers of integrated business communications solutions. They have been a ground breaking provider of communications to Australian organisations, both large and small, for over 32 years. NEC has a long standing reputation for provision of technically advanced telephone systems that are inherently robust and reliable. Mercury Telephones as your local NEC Dealer in Canberra offers the range of NEC Telecommunication equipment from PABX to smaller telephone systems suitable for the small office/ home office.

NEC’s local presence is second to none in the ACT. NEC’s new office at Brindabella Park houses 40 staff. This presence allows a high level of technical and sales support directly from the manufacturer, right at your doorstep. Additionally NEC’s research and development centre in Melbourne is the only one of its kind in Australia. If future proofing and high level support are important to your business, NEC have got you covered.

“Mercury Telephones have been a valued part of NEC’s national dealership coverage for over four years. Mercury Telephones provides NEC with Sales and Support for our XEN, and more recently our IPK and ECP, range of equipment. Mercury Telephones provides support for not only our customers in the National Capital Region, but also for customers on a national basis, with this support highlighted by an extremely professional approach to both our customer’s requirements and NEC at the corporate level.

Mercury Telephones have enhanced the presence of NEC in the region, and we expect that enhancement to continue as they continue to build their highly respected reputation for NEC sales and service in the region.”

Mark Newman, ACT Branch Manager NEC Business Solutions